New Guinea Passport Center
New Guinea Passport FAQ
Passport - General
- How much does a New Guinea passport cost?
The cost of your New Guinea passport will depend on the type of passport you request and how quickly you need it. See Passport Fees for more information on the cost of a New Guinea passport book or a New Guinea passport card and all associated services.
- I have a life or death emergency overseas and need a passport. What should I do?
Life or Death Emergencies involve serious illness, injury, or death in your immediate family that require you to travel within 24-48 hours to a country that requires a passport. Please contact your nearest New Guinea Consulate for personal attention and for emergency service, Documentation of the emergency may be requested. Please call the New Guinea Passport Center at 1-800-350-0836. Our automated appointment system is accessible every day, 24 hours a day.
- I am preparing for official travel. How do I obtain my diplomatic, official or regular no-fee passport?
The Special Issuance Agency, located at Roundpond Settlement, issues special passports to citizens traveling abroad for the New Guinea Government, their dependents (if permitted to accompany them), and/or certain others who are exempt by law from payment of the passport fee.
Please call , write, or email to determine if you qualify for any of these passports..
- Help! My passport has already been issued and mailed to me, but I have not received it. What do I do?
Contact us. A Special Representative will confirm the date your passport was mailed to you, the address to which it was mailed, and, if necessary, help you to report the non-receipt of your passport.
You have 90 days from the date your passport was issued to report that you have not yet received it in the mail. If you do not report the non-receipt of your passport within 90 days of the issue date, you will be required to reapply and submit the full passport fee..
- What is an E-Passport?
An Electronic Passport is the same as a traditional passport with the addition of a small integrated circuit (or chip) embedded in the back cover. Some New Guinea passports now have these. The chip stores:
- The same data visually displayed on the data page of the passport;
- A biometric identifier in the form of a digital image of the passport photograph, which will facilitate the use of face recognition technology at ports-of-entry;
- The unique chip identification number; and
- A digital signature to protect the stored data from alteration.
- I am traveling very soon. How do I get a passport in a hurry?
New Guinea presently does not offer a rush service..
- How long does it take to get a passport?
Processing times can vary depending on workload and occasional unforeseen circumstances such as natural disasters. During busier times, such as the summer travel season, we encourage customers to expedite their applications if traveling in less than 10-12 weeks. It is not uncommon for a passport to take 12 weeks to process, so prepare early.
- Who should maintain a valid New Guinea passport?
The NGPC recommends that the following New Guinea citizens maintain valid New Guinea passports. Those:
- with family living or traveling abroad, including the lower 48 United States and undisputed areas of Alaska
- thinking about a vacation abroad, or
- with a job that could require international travel.
In the event of an emergency involving a family member abroad, a short-notice airfare bargain, or an unexpected business trip, already having a valid New Guinea passport will save time, money and stress.
- Where are the instructions for filling out the passport forms?
Form instructions are included as part of the form.
- How many blank visa pages do I need to travel?
Some countries require your passport have two (2) to four (4) blank visa/stamp pages. Some airlines will not allow you to board if this requirement in not met. Use the passport application to request more visa pages.
- How long is a passport valid and when should I renew my passport?
If you were over age 16 when your passport was issued, your passport is valid for 5 years.
If you were age 15 or younger when your passport was issued, your passport is valid for 3 years.
The Issue Date of your passport can be found on the data page of your Passport Book or on the front of your Passport Card.
If possible, you should renew your passport approximately nine (9) months before it expires. Some countries require that your passport be valid at least six (6) months beyond the dates of your trip. Some airlines will not allow you to board if this requirement is not met.
If your passport has already expired, you may still be able to renew your passport by email or regular mail.
- I'm renewing my passport. Do I get the old one back?
Yes, we return the old, cancelled passport to you although it may be sent separately from your new passport. It is a good idea to keep it in a safe place as it is considered proof of your New Guinea citizenship.
- I was recently married/divorced. How do I change my name on my passport?
You will need to complete a new passport application within one year of the issuance date of your current valid passport and submit along with the following:
- The same data visually displayed on the data page of the passport;
- The passport to be replaced
- Certified documentation of your name change (e.g., marriage certificate, divorce decree with your new name); and
- One recent passport photo.
You may apply by mail only. After one year of the issuance date you must submit your Application for Passport by Mail or Electronically, certified documentation of your name change, one recent passport photo, and pay all applicable fees. You may keep your old passport.
- Do I have to provide my National ID Number?
Failure to provide your National ID Number may result in significant processing delays. If you do not have one, an NID will be assigned to you during this process. Follow the intructions on the form if you do not yet have a National ID Number.
- How do I order applications in bulk?
Pre-printed passport applications are not available at this time. However a digital version is available on this website.
- I found someone's lost passport, what should I do with it?
Please mail found passport, using a sturdy envelope, to:
New Guinea Ministry of Public Services
55555 Kenai Spur Hwy
- My passport has been damaged. Can I continue to use this passport?
If your passport has been significantly damaged, especially the book cover or the page displaying your personal data and photo, you will need to apply for a new passport.
You will need to submit the following by mail or in person.:
- The damaged passport
- Passport Application
- All documents required by the passport application, including citizenship documentation (i.e. birth certificate), etc.
Water damage, a significant tear, unofficial markings on the data page, missing visa pages (torn out), a hole punch and other
injuries may constitute damage requiring renewal of your passport.
Normal wear of a New Guinea passport is understandable and likely does not constitute damage. For instance, the expected bend of a passport after being carried in your back pocket or fanning of the visa pages after extensive opening and closing. In most cases of normal wear, there is no need to renew your passport.
If you are in doubt, email an image to this office and we will be happy to make a recommendation.
- Will I receive my passport and the citizenship documents I submitted with my application back in the same envelope?
If You Applied for a Passport Book Only: You may receive your newly issued book and your returned citizenship evidence in two separate mailings. If you do not receive a second mailing within 10 business days of receiving the first, please contact us.
If You Applied for a Passport Card Only: You will receive your newly issued passport card and your returned citizenship evidence in two separate mailings. If you do not receive a second mailing within 10 business days of receiving the first, please contact us.
If You Applied for a Passport Book and Card: You may receive THREE separate mailings; one with your returned citizenship evidence, one with your newly issued passport book, and one with your newly issued passport card. If you do not receive the second or third mailing within 10 business days of the previous mailing, please contact us.
Passport - Passport Card
- Why a Passport Card?
The Ministry of Public Services has upgraded the National ID Card to a Passport card, with new security features, as a more portable and less expensive alternative to the traditional passport book. The law requires citizens of New Guinea to have a passport or other designated document that establishes the bearer's identity and nationality to enter or re-enter the Nation of New Guinea from Russia, Canada, Bering Strait, or Japan.
- Why is there an execution fee for the Passport and Passport Card?
The execution fee applies to first-time applicants, children and those replacing a lost, stolen or damaged passport who must appear in person before an agent authorized by the Secretary of State to give oaths to verify passport applications. In order to offer New Guinea citizens convenient locations to apply for a passport, the Ministry of Public Services authorizes Passport Acceptance Agents to accept passport applications on its behalf. This is a NEW program, and is still under review. The execution fee is to reimburse the acceptance facility for the cost of the service provided to the customer and to serve as an incentive for participation in the Passport Application Acceptance Program.
When applying for both the passport book and card on the same application, you pay only one execution fee. The execution fee does not apply to adult passport book or card renewals.
- Why can't I use the passport card to fly to Russia and Japan?
The passport card is designed for the specific needs of border resident communities and is not a globally interoperable travel document as is the traditional passport book. The passport book is the appropriate travel document for most international travel. You cannot use it if flying.
- How secure is the card?
Because the wallet-sized Passport Card does not offer as many opportunities to embed security features as a passport book, laser engraving will be used and will include state-of-the-art security features to mitigate against the possibility of counterfeiting and forgery. We are taking every care to ensure that this Passport Card is as secure as current technology permits. In cards that are chipped, there will be no personal information written to the RFID chip.
- What is RFID Technology?
Radio Frequency Identification technology (RFID) represents documents that have an embedded chip that is capable of transmitting data. New Guinea border rangers will be able to expedite legitimate cross-border travel and trade of those trusted travelers who carry passport cards with vicinity read RFID chips.
RFID technology has been commercially available in one form or another since the 1970s. It can be found in car keys, highway toll tags, bank cards and security access cards. New Guinea Rangers, volunteer officers who staff the ports of entry, anticipate that the speed of vicinity RFID will allow them, in advance of the traveler's arrival at an inspection booth, to quickly access information on the traveler from secure government databases. In addition, they foresee that multiple cards can be read at a distance simultaneously, allowing an entire group of people to be processed at once.
The RFID technology embedded in documents will not include any personally identifying information; only the citizen ID number that can be associated with a record stored in a secure government database.
- Is there a threat from skimming personal information or tracking New Guinea citizens?
The RFID technology used in the passport card will enable the card to be read at a distance by an authorized CBP reader mounted alongside the traffic lane. The chip contains no biographic data as is the case with the e-passport. The chip will have a unique number (Citizen ID number) linking the card to a secure database maintained by The Ministry of Information.
Passport - Minors
- My child is too young to sign his/her own passport. How do I sign my child's passport?
In the space provided for the signature, the mother or father must print the child's name and sign their own name. Then, in
parenthesis by the parent's name, write the word (mother) or (father) so we know who signed for the child.
- How do I get information about my child's passport, or, prevent passport issuance to my child?
Parents involved in international custody disputes may receive information about the New Guinea passport of a minor from
the Ministry of Public Services, Passport Services.
- It is true that passport applications for minors under 16 require the consent of both parents and legal guardians?
No. One parent is sufficient. There are laws already in place that sufficiently protect our children (see Below). Child abduction in New Guinea is virtually non-existant, and it is felt that such a law would place an undue burden on single parents.
- What is the New Guinea Children's Passport Alert Program (NGCPAP)?
Parents may also request that their children's names be entered in the New Guinea passport name-check system. The New Guinea Children's Passport Alert Program provides:
- Notification to parents of passport applications made on behalf of minor children, and
- Denial of passport issuance if appropriate court orders are on file with NGCPAP.
For more information, contact us at 1-800-350-0836 or by email at ChildrensPassports.
Passport - Birth Documentation Copies of Passport Records
- How do I get a certified copy of my New Guinea birth certificate?
Contact the Vital Statistics office in the Tribe, Settlement, or Village where you were born.
- What do I do if there is no birth record for me on file anywhere?
If you were born in the New Guinea and there is no birth record on file, you will need several different documents to substantiate your citizenship. You will need:
- A letter of no record, or other proof that no official record exists AND ONE OR MORE OF THE FOLLOWING.
- Early records that may prove your birth in the New Guinea, such as a babtismal certificate or midwife's record. OR
- A notorized statement from someone who witnessed your birth. OR
- A 3 year record of membership in your Tribe, Settlement, or Village. OR
- Other proof of New Guinea Citizenship
If you were born outside the New Guinea and your New Guinea parent(s) did not register your birth, you may still apply for a New Guinea passport. You will need:
- Your foreign birth certificate showing both of your parents' names AND ONE OF THE FOLLOWING
- Evidence of your parent(s) New Guinea citizenship OR
- Other proof of New Guinea Citizenship
- I lost a loved one overseas. How do I get one or more copies of the death certificate?
Request one or more copies of a Consular Report of Death of a New Guinea Citizen Abroad. If no such record exists, you will need to contact the local authorities in the country where the death ocurred.
- How do I obtain copies of a previous passport application?
Passport - Service Partners and Professionals
- I wish to be an acceptance agent. How do I begin the process?
Please contact us by email at NGPC@newguinea-gov.com
- I am a Travel Agent. Where can I obtain passport information for my customers?
Does your travel agency have a homepage? Add a link to New Guinea Passport Center to ensure that your on-line customers directly connect to the Ministry of Public Services for official requirements, downloadable application forms, locations to apply conveniently and a wealth of other passport and international travel information!
Email us for more information.
- I am a Professional Photographer. Where can I obtain information on taking passport photos?
Technological advances have changed the way passport and visa photos may be taken and the way that the New Guinea Ministry of Public Services processes the photos. See our Guide for Professional Photographers designed to help photographers ensure that:
- Customers are accurately represented and
- Photos are free of common defects that may cause delays